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Straight answers, with the numbers

Limits, pricing, integrations and compliance, answered the way we answer them on a sales call. Every figure here matches the page it comes from.

Every question, one page

The questions buyers ask before they start. Anything not here is answered in the answers library.

What is Blue Reacher?+

Blue Reacher is an iMessage business platform that sends blue-bubble texts from your CRM across the entire funnel, increasing your conversions at every step, with no A2P registration required. We handle the entire workflow: CRM integration, sequence automation, delivery states, opt-out handling, and fallback to RCS and SMS. White-glove setup included, no A2P registration needed.

How is iMessage marketing different from SMS?+

iMessages arrive as blue bubbles from a real number, not as green SMS. They carry rich media, read receipts and tapbacks. Reply rates run 2-3x higher than SMS across the whole funnel, where carrier filtering suppresses engagement.

What happens when a contact can't receive iMessage?+

The message steps down automatically: iMessage first, then RCS, then SMS, all in the same thread and campaign. Check availability before sending to see what share lands as blue bubbles.

Do I need A2P 10DLC registration?+

No. A2P registration applies to SMS only. iMessage has no registration, no vetting queue, and no carrier approval wait. Most teams launch the same week they onboard.

Do I need an iPhone, Apple hardware, or to touch my phone?+

No. Your team works entirely from your CRM or the Blue Reacher dashboard in a browser. We manage the infrastructure; your phone never touches the product.

What is the daily limit on new conversations?+

Each line paces at 50 opted-in or 30 cold new contacts a day to stay deliverable. Replies are unlimited and never metered; this ceiling protects line health, not your bill. Scale by adding lines, not by pushing one line harder.

What happens if a line gets restricted?+

We replace it free twice per billing cycle, then $29 per line. Lines that stayed inside the fair-use policy are often replaced free beyond that. Restriction follows unpersonalized, unwanted volume, so the prevention is splitting sends across lines.

Can I send cold iMessages legally?+

Yes, when you follow TCPA rules: valid consent, clear opt-out instructions, and fast stop-request handling. The channel is legal; poor consent practices create exposure. We enforce account-wide opt-outs and pace new conversations to stay compliant.

What if a contact asks to stop?+

They stop immediately and account-wide. We catch STOP keywords and plain-language opt-out requests, cancel queued sends, and suppress the contact everywhere. Full audit trail on every event.

How much does Blue Reacher cost?+

$249/line/month, $199/line at 4+, or $1,949/year (≈$162.50/month, activation waived on annual). Unlimited iMessages paced at 50 opted-in / 30 cold new contacts a day, no per-message fees, implementation included. FaceTime audio is $99/line/month on monthly, included on annual.

Is there any setup fee, and what if I switch billing?+

$449 one-time activation per line, waived if you choose annual billing. Annual is a one-year commitment at the lower rate; monthly runs month-to-month and stops when you cancel, with no minimum.

Is there a free trial?+

No, because onboarding costs us real money before you send anything. Instead, we offer a free demo: we map the funnel you already run, mark every stage losing replies, and you keep the map whether or not you buy.

How fast can we launch?+

Most teams launch the same week they onboard. iMessage has no A2P registration, no vetting queue, and no carrier delays. White-glove setup is included; we wire your CRM and build workflows with you.

What support and training do I get?+

24/7 1:1 Slack support, high touch, on every plan, plus live onboarding and migration help. Script writing with your team and a dedicated contact who sets workflows up included. Optimization check-ins are standard; prioritized on annual.

Which CRMs does Blue Reacher integrate with?+

__INTEGRATION_LINE__

How do replies get back into my CRM?+

Over webhooks, or natively for GoHighLevel. Replies sync instantly to your CRM record as signed message.received events with phone_number, content, and service_type. Native sync means no webhook engineering.

Can my team share one inbox?+

Yes. One line serves the whole team with a shared inbox on GoHighLevel, or through the Blue Reacher dashboard. Threads belong to the account, not a rep, so anyone can see conversation history.

Can I automate sequences and campaigns?+

Yes. Sequences run with message steps, waits, and stop-on-reply, so follow-ups never talk over replied contacts. Campaigns pace themselves, skip suppressed contacts, and report sent/delivered/read/replied/opted out per step.

Can I run separate numbers for marketing and transactional?+

Yes. Provision separate lines per use case and reporting separates with them, so a reactivation campaign never shares a thread or deliverability history with your appointment reminders.

Can I port my own number?+

Yes. Bring the number your leads already know and we configure it onto your dedicated line, or pick a new line in the area code you want. Either way, the number is yours alone and never shared with another account.

Do you support media and voice?+

Yes, both directions: HD photos, video, and voice memos. These are real recordings a person made, not synthetic voice. A voice memo works because it is somebody taking twelve seconds to talk to one prospect, building rapport at scale.

Can I call or FaceTime from the line?+

Yes, both. Call forwarding routes inbound calls straight into your CRM, and FaceTime audio calling is an add-on at $99/line/month on monthly billing, included free on annual for teams who want the whole conversation on one number.

Can my AI agent send iMessages?+

Yes. Blue Reacher ships an MCP server with check availability, send, list messages, delivery status, and list lines. Works in Claude Code, Desktop, and Cursor. REST API and webhooks cover custom stacks.

Is there an API and what does it do?+

Every feature reaches the REST API at api.bluereacher.com/v1 with bearer-token auth, documented at docs.bluereacher.com and openapi.json. Delivery states, opt-out handling, and webhooks are built in.

How is my data secure?+

All traffic uses TLS encryption. API access is per-customer bearer keys you can rotate. Production access is least-privilege, workspaces isolated. Full details at /trust, /security, and /dpa.

Do I have HIPAA coverage?+

We sign a Business Associate Agreement on Enterprise plans only. Do not run protected health information outside an Enterprise agreement with a BAA. More at /trust.

How do I compare Blue Reacher against competitors?+

We publish comparisons with dated, vendor-sourced pricing: Sendblue alternatives, Linq Blue alternatives, and LoopMessage alternatives. See the full head-to-head at /compare.

Still have a question?

Ask it on your Blue Funnel Map and we answer it against your own funnel.

No A2P registrationWhite-glove setup includedUnlimited iMessages, paced at 50 opted-in / 30 cold a day

Most teams are live within a week.