Terms of Service

1. Restrictions on use

You may not use Blue Reacher services for defamatory, offensive, unlawful, racist, or obscene content; illegal activities; security breaches; unauthorized access to confidential information; or reverse engineering of our systems. You must comply with data protection laws, must not circumvent service limitations or create multiple accounts to evade restrictions, must not disrupt service operations, and must not misrepresent yourself or your data. Violations result in immediate termination without notice and potential legal action.

2. Legal and ethical standards

Services must not deliver unsupervised critical advice in legal, health, or financial domains without qualified professional involvement and AI disclosure, and must not automate high-stakes decisions affecting fundamental rights.

Disinformation, fake interactions, unauthorized impersonation, and dishonesty are prohibited; AI interaction must be transparently disclosed in systems like chatbots. Content must be appropriate for all audiences. Users must monitor their usage to prevent harm.

3. Fees and payment

Fees specified in an Order Form or written agreement are non-cancellable and non-refundable, payable in advance in US dollars unless otherwise specified. Fees are subject to adjustment for third-party provider cost changes and may be modified by Blue Reacher. Customers bear all applicable taxes other than taxes on Blue Reacher's income.

4. Relationship of the parties

The parties are independent contractors. Nothing in these terms creates a partnership, joint venture, employment, or agency relationship.

5. Waivers

Failure to enforce a right is not a waiver. Waivers must be explicit, in writing, and signed by an authorized representative. Customer documentation does not override these terms.

6. Intellectual property

Blue Reacher retains all rights, title, and interest in its services, software, technologies, trademarks, and system-generated data including aggregated and anonymized usage data. You retain ownership of the data you input, and warrant you have the legal right to share it. You are granted rights to use service outputs; outputs may resemble those provided to other customers.

Blue Reacher may use customer data to develop and improve its systems in accordance with privacy laws. Feedback you provide grants Blue Reacher an irrevocable, perpetual, royalty-free license to use and incorporate it. Third-party components may be included; Blue Reacher disclaims liability for third-party failures.

7. Confidential information

Confidential information (technical processes, designs, operations, pricing, customer information) may be used solely for service purposes, protected with at least reasonable care, and disclosed only to employees or contractors bound by confidentiality obligations. Legally compelled disclosure requires prompt written notice to Blue Reacher. On termination, confidential materials must be returned or destroyed with written certification. Breaches result in immediate termination and potential legal action.

8. User-generated content

You keep intellectual property rights in content you create, upload, or share. Submitting content grants Blue Reacher and its partners a global license to host, use, reproduce, modify, create derivative works from, publish, display, and distribute that content for operating, promoting, and enhancing the services. You bear full responsibility for your content and for evaluating content risks; Blue Reacher may store content per its policies and disclose it if required by law.

9. Disclaimer of warranties

Services are provided as-is and as-available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. Blue Reacher does not warrant uninterrupted or error-free operation, or the accuracy of information, software, products, or services provided.

10. Data responsibility

Blue Reacher is not responsible for the accuracy, completeness, legality, or reliability of information and materials, nor for deletion, storage failures, or misdelivery. Downloaded materials are at your own risk; you are solely responsible for any resulting system damage or data loss.

11. Limitation of liability and indemnification

To the fullest extent permitted by law, Blue Reacher is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill. Blue Reacher's total liability for all claims is limited to the amount you paid in the six months before the claim.

You agree to defend, indemnify, and hold harmless Blue Reacher, its affiliates, officers, directors, and employees from claims arising from your use of the services, violations of these terms, violations of third-party rights, or content that causes third-party damage. Blue Reacher does not monitor content; you are solely responsible for legal compliance.

12. General

Logo use

customers authorize Blue Reacher to display their name and logo as an indication of the business relationship, revocable in writing at any time. Notices are effective when posted on the website, emailed, or mailed to the last recorded address. These terms are the entire agreement and supersede prior agreements.

Governing law

Delaware, without regard to conflict-of-law principles. All disputes are resolved through binding arbitration in Delaware under the Delaware Uniform Arbitration Act; both parties waive rights to sue in court and to a jury trial. Neither party may assign without written consent. The substantially prevailing party in a dispute may recover reasonable attorney's fees. Invalid provisions do not affect the rest of the agreement.

13. Contact

Questions about these terms: legal@bluereacher.com, Sagency International LLC.