Send iMessages from Close CRM
The short answer
Yes, you can send iMessages from Close CRM. Close's built-in texting is SMS only, but Blue Reacher connects a dedicated iMessage line to your Close account, so reps send real blue-bubble texts triggered by the Workflows and Smart Views they already use. Replies, opt-outs, and delivery states sync back to the lead's timeline. Teams book 2-3x more appointments where a booking funnel is the motion this way, with no A2P registration required. Pricing is public: $249 per line per month, unlimited iMessages. Lines pace at 50 opted-in / 30 cold new contacts a day to stay deliverable; replies are never metered.
Key takeaways
- Close's SMS is the weakest link in an otherwise sharp calling machine.
- When a lead hits a Workflow step or Smart View, a webhook fires and Blue Reacher sends the iMessage.
- One onboarding call. Setup is white-glove: webhooks and API connect, message intent configures, replies map back.
How a message falls back
Why are Close CRM teams switching their texting channel to iMessage?
Close's SMS is the weakest link in an otherwise sharp calling machine. Smart Views surface contacts, dialers work the list, Workflows chain actions. The text step hasn't gotten better.
- SMS lands as a green bubble from a VoIP number after A2P 10DLC registration, brand approval, and per-message charges. Buyers ignore green bubbles.
- A blue bubble reads like a person, with a real thread behind it. When texts get read before calls, connect rates and appointments rise.
What does the Close CRM iMessage integration actually do?
When a lead hits a Workflow step or Smart View, a webhook fires and Blue Reacher sends the iMessage. Reps work in Close; iMessage is managed.
- Replies sync to activity timelines. Opt-outs auto-detect, pausing cadences. Every message carries read receipts so reps know if the prospect read before the call.
- The line supports photos, video, voice memos, groups, tapbacks and campaigns. Fallback to RCS then SMS for non-iMessage numbers. Automatic.
How it lands
- Texting from Close CRM today
- Green-bubble SMS from a VoIP number
- With Blue Reacher
- Blue-bubble iMessage from a dedicated line
Before you can send
- Texting from Close CRM today
- A2P 10DLC brand and campaign registration with your EIN, then approval wait
- With Blue Reacher
- No A2P registration required; live after one onboarding call
Cost per message
- Texting from Close CRM today
- SMS billed as per-message usage on top of your plan
- With Blue Reacher
- Unlimited iMessages (50 opted-in / 30 cold new contacts a day), flat $249 per line per month
What you know after sending
- Texting from Close CRM today
- Sent status
- With Blue Reacher
- Delivered and read states per message, plus typing indicators
Media
- Texting from Close CRM today
- SMS and MMS
- With Blue Reacher
- Full-quality photos, video, voice memos, group threads, tapbacks
Replies and opt-outs
- Texting from Close CRM today
- In Close
- With Blue Reacher
- Still in Close, synced back with automatic STOP detection
How does setup work?
One onboarding call. Setup is white-glove: webhooks and API connect, message intent configures, replies map back. Nothing changes in your workflows.
- Most teams send their first campaign within a week. Pricing: $249/month or $1,949/year (about $162.50/month). Lines pace at 50 opted-in / 30 cold new contacts a day; replies unlimited. Add mobile validation ($0.03 per contact) for stale lists.
Frequently asked questions
Does Close CRM have native iMessage texting?
No. Close's built-in texting sends SMS and MMS over VoIP numbers, which land as green bubbles and require A2P 10DLC registration before you can send. There's no iMessage option inside Close itself. Blue Reacher adds one: a dedicated iMessage line connected to your Close account through the API and webhooks, so sends trigger from Close and replies sync back to the lead timeline.
Do I need A2P 10DLC registration to send iMessages from Close?
No A2P registration required. A2P 10DLC covers SMS sent over 10-digit long codes, the kind Close's built-in texting uses, and it means brand registration, campaign registration, an EIN, and an approval wait. iMessage is a different channel with none of that paperwork, so a Blue Reacher line sends from day one. If you already registered for Close SMS, that keeps working alongside it.
What happens when a prospect's number can't receive iMessage?
Blue Reacher checks iMessage availability for every contact before sending. When a number can't take a blue-bubble message, the same send falls back to RCS, then to SMS, automatically. Your Workflow logic in Close doesn't change and reps never think about it. Every contact gets the best channel their phone supports, and the per-message delivery state reports back to Close either way.
Can I keep using Close Workflows, Smart Views, and the Power Dialer?
Yes. Blue Reacher swaps the texting channel underneath the process you already run and leaves the rest of Close alone. Workflows still trigger the sends, Smart Views still drive the campaigns, and the Power Dialer still handles the calling. The difference is the text step lands blue, gets read, and feeds read-receipt signal to your reps before they dial.
How much does the Close CRM iMessage integration cost?
$249 per line per month with unlimited iMessages, or $1,949 per line per year, about $162.50 a month and about 35% off. Lines pace at 50 opted-in / 30 cold new contacts a day to stay deliverable; replies are never metered. The $449 white-glove activation is waived on annual billing. Pricing is public, which is rare in this category where most vendors hide numbers behind a sales call, so the demo is about fit and you already know the price walking in.
See it live on your Close CRM account
Book a demo and we'll run it against your real setup: sends triggered from your own Smart Views and Workflows, replies and read receipts syncing back to your lead timelines while you watch. Pricing's already public at $249 per line per month, so the call is about fit. Most teams are sending within a week of it.